Plugable USB 3.0 Docking Station not Detecting Monitor: How To Fix

Are you having trouble with your Plugable docking station not detecting monitor? You’re not alone! This is a common problem, but there are a few simple troubleshooting steps you can take to fix it. In this article, we’ll walk you through the steps to troubleshoot a Plugable docking station that is not detecting a monitor. We’ll also provide some tips to help you prevent this problem from happening in the future.

How to Fix a Plugable docking station not detecting monitor

Here are some troubleshooting steps you can try:

1. Make sure the monitor is plugged into the correct port on the docking station. The docking station has two HDMI ports and one VGA port. Make sure the monitor is plugged into the correct port for its input type. For example, if the monitor only supports HDMI, then you should plug it into one of the HDMI ports on the docking station.
2. Check the power cable. Make sure the power cable is plugged into the docking station and the power outlet. If the power cable is not plugged in properly, then the docking station will not have enough power to detect the monitor.
3. Disconnect the dock from the computer and the power adapter from the dock. This will power down the docking station and clear any temporary settings.
4. Run the DisplayLink Cleaner tool to completely uninstall existing DisplayLink Software. This will remove any outdated or corrupt drivers that might be causing the problem.
5. Download the latest DisplayLink driver for your OS from the DisplayLink website and follow the installation prompts. This will install the latest version of the DisplayLink drivers on your computer.
6. Reboot the computer. This will allow the new drivers to be loaded and the docking station to be reset.
7. Replug the power adapter to the dock and reconnect to the computer. This will power on the docking station and connect it to your computer.
8. Restart your computer and the docking station. This can sometimes clear up any software issues that might be causing the problem. To restart your computer, simply click on the Start button and select Restart. To restart the docking station, you will need to disconnect it from the computer and the power adapter. Then, reconnect the docking station to the computer and the power adapter.
9. Uninstall any and all software with ‘DisplayLink’ in the title that is present from within the Control Panel → Programs and Features. This will remove any leftover DisplayLink software that might be causing the problem.
10. Update the DisplayLink drivers. The DisplayLink drivers are responsible for communicating between the docking station and the monitor. You can update the drivers from the Plugable website. To update the drivers, go to the Plugable website and download the latest version of the DisplayLink drivers for your operating system. Once you have downloaded the drivers, run the installer to install them on your computer.
11. When using an additional display adapter, make sure to connect the adapter to the monitor cable first, before connecting the adapter to the dock. This will ensure that the adapter is properly configured.
12. Reset the firmware on the docking station. This can sometimes fix more serious problems. To reset the firmware, follow these steps:
    1. Disconnect the docking station from the computer and the power adapter.
    2. Locate the Reset button on the back of the docking station. The Reset button is a small, black button that is located near the power connector.
    3. Press and hold the Reset button for 10 seconds.
    4. Release the Reset button and reconnect the docking station to the computer and the power adapter.

If you have followed all of these steps and your monitor is still not being detected, then the docking station might be faulty. You can contact Plugable support for further assistance.

Related: Best docking stations for hp pavilion laptops

Tips to help you troubleshoot your Plugable docking station:

1. Make sure that your computer meets the minimum system requirements for the docking station.
2. Try connecting the monitor to a different computer to see if it works. This will help you to determine if the problem is with the docking station or with the monitor.
3. If you’re using a laptop, make sure that the laptop is set to output to an external monitor. You can usually find this setting in the laptop’s BIOS or in the operating system’s display settings.
4. Try using a different HDMI or VGA cable. If the cable is damaged or faulty, then it could be preventing the docking station from detecting the monitor.

Related: Ascrono vertical docking station hub review

FAQ’s

How do I update the DisplayLink drivers for my Plugable docking station?

You can update the DisplayLink drivers for your Plugable docking station from the Plugable website. To update the drivers, go to the Plugable website and download the latest version of the DisplayLink drivers for your operating system. Once you have downloaded the drivers, run the installer to install them on your computer.

How do I reset the firmware on my Plugable docking station?

To reset the firmware on your Plugable docking station, follow these steps:

1. Disconnect the docking station from the computer and the power adapter.
2. Locate the Reset button on the back of the docking station. The Reset button is a small, black button that is located near the power connector.
3. Press and hold the Reset button for 10 seconds.
4. Release the Reset button and reconnect the docking station to the computer and the power adapter.

What are the minimum system requirements for the Plugable docking station?

The minimum system requirements for the Plugable docking station are:

1. Windows 7, 8, 10, or 11
2. Intel Core i3 or equivalent processor
3. 4 GB RAM
4. DisplayLink-compatible graphics card

What should I do if my Plugable docking station is still not working after troubleshooting?

If your Plugable docking station is still not working after troubleshooting, then you can contact Plugable support for further assistance. They will be able to help you troubleshoot the issue and determine if the docking station is faulty.

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