If your J5create Docking Station is unable to detect your monitor, you’re in the right place. Fortunately, it’s not a major issue, as long as you follow the correct troubleshooting steps.
This article will provide you with all the tried and tested methods to resolve the docking station problem, enabling you to utilize all of its features.
J5create Docking Station Not Detecting Monitor: Possible Causes
There are several reasons why your J5create Docking Station might not be detecting your monitors. These can be due to hardware or software issues. Here are some factors that could be affecting the functionality of your docking station:
- Glitches or Malfunctions
- Hardware malfunctions
- Faulty connections
- Outdated Docking Station driver
- Incompatible settings configuration
- Outdated computer graphics card
By addressing these factors, you may be able to resolve the issue and enjoy the full functionality of your docking station.
How to fix a J5create Docking Station not detecting a monitor?
When your J5create docking station cannot detect a monitor, it can be due to several reasons. Before going into more technical troubleshooting methods, you should tackle some preliminary aspects that could be hindering your docking station’s functionality.
Check Basic Connections
- Ensure that you’ve connected your monitor to a power source and turned it on.
- Check for any curls, bends, or twists in the cables used for the connection.
- Check that the cables are connected firmly on both ends.
- Inspect your signal cable for physical faults or damages.
- Detach the docking port and connect to a different port if your computer has multiple ports available.
- Select Action Center at the bottom right of the screen. Select Project and click on either Extend or Duplicate.
Restart Your Devices
- Switch off your devices.
- Unplug the power cord from the power source.
- Det Attach the Adapter from your laptop or PC.
- Disconnect the Docking Station from the PC and unplug the monitor from it.
- Press the Docking Station power button for about 10 seconds to reset it.
- Switch on the Docking Station and connect it to your PC.
- Power on the other devices too and connect them correctly.
Run Hardware And Devices Troubleshooter
- Right-click on the Start Menu and select Control Panel.
- Navigate to the View option on the top right corner.
- Select the drop-down menu and choose large icons.
- Select Troubleshooting and press the “View all” option on the left pane.
- Select Hardware and Devices.
- Then click “Run the troubleshooting.”
Check the Display Settings
- Go to the Start Menu and click on the Search Bar.
- Type in Display Settings and search for it.
- Choose the top result and select it.
- From the menu, click on the Multiple Displays option.
- Select Detect option and choose the correct source on your monitor controls label.
Install The Latest Docking Station Drivers
- Jump to J5Create Driver’s official download page.
- Search for the Docking Station model in the search bar.
- Select the Download button next to the driver you want to download.
- Let the download process run automatically. Upon completion, please open the file and follow the on-screen instruction to install it.
Update Computer Display Adapter Driver
- Go to the Start Menu and Click On Settings.
- Click on Updates & Security.
- Select Windows Update and Download and Install any pending Windows updates.
- Search for Device Manager in the Windows search bar.
- Expand the Display adapters section.
- Right-click on the available one and select Update Driver.
- Select the Search Automatically for Driver option.
- Windows will automatically search for pending driver updates and install them accordingly. Ensure you repeat the process for other devices under the Display Adapters section.
Rollback Graphics Driver
- Search for Device Manager in the search bar.
- From the options menu, expand the Display adapters section.
- You will see your graphics card, depending on the one on your computer.
- Right-click on the available one and select Update Driver.
- Select the Search Automatically for Driver option.
- Windows will automatically search for pending driver updates and install them accordingly. Ensure you repeat the process for other devices under the Display Adapters section.
By following these troubleshooting methods, you can solve the issue of your J5create docking station not detecting the monitor.
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