If you own a Hiboy S2 electric scooter, connecting it to the mobile app can make your rides even better. The app lets you check your scooter’s performance, customize settings, and get the most out of your scooter. But if you’re not sure how to connect it, don’t worry! This guide will walk you through the process step by step.
In this article, you’ll learn:
By the end, you’ll be ready to unlock all the cool features your Hiboy S2 has to offer.
Let’s get started!
Which App is Used to Connect Hiboy S2 Scooter
There are two apps you can use with your Hiboy scooter:
- The “Hiboy App”
- The “Hiboy S2 app”
Which one should you use? It depends on your scooter model:
Both apps work in similar ways and have the same connection steps. You can find both apps in your phone’s app store.
In this guide, we’ll show examples using the Hiboy App.
Default Passwords for Connecting Hiboy S2 Scooter to App
Before we get into the steps to connect your scooter, it’s important to know the default passwords for different Hiboy S2 models. Here’s what you need:
Make sure to use the correct password for your specific model to ensure a smooth connection process.
How to Connect: Step-by-Step Instructions
1. Download the Hiboy App
First, make sure you’ve downloaded the Hiboy App on your phone. You can easily find it by searching in your device’s app store (like the Apple App Store or Google Play Store). Just type “Hiboy App” in the search bar, and it should pop up.
2. Prepare Your Scooter
Start by turning on your Hiboy S2 scooter. Once it’s powered up, make sure to enable the Bluetooth feature. You can usually do this by navigating through the scooter’s control panel—just look for the Bluetooth icon or settings option.
3. Open the App
Open the Hiboy App on your phone. If you’re new to the app, you’ll need to create an account—just follow the easy steps shown on the screen. If you already have an account, simply log in with your details to get started.
4. Connect to Your Scooter
In the app, look for the option to scan for nearby Bluetooth devices and tap on it. The app will search for your Hiboy S2 scooter, and once it appears on the list, simply tap on your scooter’s name to start the connection.
Next, you’ll be asked to enter the default password for your scooter (like 888888 or 000000, depending on your model). Type it in carefully. If the password is correct, you’ll hear a beep from your scooter, letting you know the connection is successful!
5. Customize Your Ride
Once your scooter is connected, the app will display all the information and settings for your Hiboy S2. From here, you can customize your ride by adjusting features like speed settings, cruise control, and LED lights.
For extra security, it’s a good idea to set your unique password for the scooter. This helps keep your settings safe and ensures only you can access them.
Can I Connect Hiboy Scooter to Multiple Devices?
Based on user experiences, the Hiboy scooter can only be connected to one device at a time. If you try to link it to another device, the new connection will replace the previous one. This means the scooter will only stay connected to the most recent device you paired it with.
Hiboy S2 App not Working? Troubleshooting Steps
If you’re running into issues with the Hiboy app, don’t worry—there are several ways to troubleshoot and fix the problem. Here’s a detailed guide to help you get your scooter and app working smoothly again:
- Update the App
Start by making sure you’re using the latest version of the Hiboy app. App updates often include bug fixes and improvements that can resolve connectivity issues. Head to your device’s app store (like the Apple App Store or Google Play Store) and check if there’s an update available for the Hiboy app. If there is, download and install it. - Reset the Scooter
Sometimes, the problem isn’t with the app but with the scooter itself. A simple reset can often solve connectivity issues. To reset your Hiboy S2 scooter, follow the instructions in your scooter’s user manual. This usually involves holding down specific buttons or turning the scooter off and on again. Resetting can clear any temporary glitches and restore normal functionality. - Check the Dashboard or Controller
If updating the app and resetting the scooter don’t work, the issue might be with the scooter’s dashboard or controller. These components are responsible for communication between the scooter and the app. If they’re faulty, the app may not connect properly. In this case, you might need to replace the dashboard or controller. Check with Hiboy’s customer support or a certified repair center for assistance. - Ask for the Password
If you purchased a used scooter, the previous owner might have changed the default password. Without the correct password, you won’t be able to connect the app. Reach out to the seller and ask for the password. If that’s not possible, you may need to contact Hiboy’s support team for help resetting it. - Try an Older App Version
In some cases, the latest version of the app might not work well with your scooter model. If you suspect this is the issue, you can try downloading an older version of the app. Look for trusted third-party websites that host previous versions of apps (often called APK files for Android). Be cautious and only download from reputable sources to avoid malware. - Switch to the Other Hiboy App
Hiboy offers two apps: the “Hiboy App” and the “Hiboy S2 App.” If you’re using one and it’s not working, try switching to the other. For example, if you’re using the Hiboy App and having trouble, download the Hiboy S2 App instead (or vice versa). Sometimes, one app works better for specific scooter models or firmware versions. - Check Bluetooth Permissions
Ensure that your phone’s Bluetooth settings allow the Hiboy app to access Bluetooth. Sometimes, the app might not connect because it doesn’t have the necessary permissions. Go to your phone’s settings, find the app permissions, and make sure Bluetooth access is enabled for the Hiboy app. - Restart Your Phone
If none of the above steps work, try restarting your phone. A simple restart can clear temporary glitches in your phone’s software that might be interfering with the app’s functionality. - Reinstall the App
If the app is still not working, try uninstalling and reinstalling it. This can clear any corrupted files or settings that might be causing the issue. After reinstalling, log in again and try connecting to your scooter. - Contact Hiboy Support
If you’ve tried all the steps above and still can’t connect, it’s time to reach out to Hiboy’s customer support. They can provide more advanced troubleshooting steps or help you determine if there’s a hardware issue with your scooter.
